Support

Practical help for plans, purchases, and household data.

Build or update your plan

Open Household to update never-show-again foods, pantry items, budget, store, or family preferences. Save the household, then return to Today and rebuild the plan.

Restore Family Plus

Use Restore purchases in the Family Plus section while signed into the same Apple ID used for the original purchase. Restoring does not create a new charge.

Manage or cancel a subscription

Apple manages billing. On iPhone, open Settings, tap your name, choose Subscriptions, then select Family Grocery. Deleting the app does not automatically cancel an active subscription.

Reset household data

Open Household and choose the reset control. The app will explain which local pantry, preference, grocery, and dinner-progress data will be removed before you confirm.

Privacy and deletion requests

Household planning data is stored locally and can be removed with the reset control or by deleting the app. For help requesting deletion of a RevenueCat customer record that is not required for transaction or legal purposes, email support with the subject Family Grocery privacy request.

Food safety and pricing

Meal checks help enforce the household rules entered in the app, but users should always verify packaged-food labels and allergy information. Grocery costs are modeled estimates, not live retailer quotes, and can be calibrated with a recent checkout total.

Still stuck?

Keep a note of the screen, store, and action involved, then email atarintx432@gmail.com. Purchase and billing refunds remain subject to Apple's policies.